Confluence vs ServiceNow Knowledge Management

Rating


4.5 / 5
(1106)


4.5 / 5
(14)

Starting Price

$10.00/month/user

Not provided by vendor

Best For

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Knowledge capture solution for all enterprises with features such as guided setup, analytics and dashboards, article versioning, customized search, and group ownership.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • close Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • close Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Confluence vs ServiceNow Knowledge Management

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