Confluence vs SABIO Knowledge Management

Best For

Who Uses This Software?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Many industries can benefit from SABIO, but the software is designed with customer service and support organizations in mind, for a better, faster access for all agents and employees.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$10.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 5 screenshots 48964 thumb
View 4 screenshots 60635 thumb

Ratings

Overall


4.5 / 5
(902)

4.5 / 5
(18)

Ease of Use


4 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SABIO Knowledge Management vs Confluence


Confluence vs SABIO Knowledge Management

Best For

Who Uses This Software?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Many industries can benefit from SABIO, but the software is designed with customer service and support organizations in mind, for a better, faster access for all agents and employees.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$10.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Ratings

Overall


4.5 / 5
(902)

4.5 / 5
(18)

Ease of Use


4 / 5

5 / 5

Customer Service


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of SABIO Knowledge Management vs Confluence