elevio vs Zingtree

Starting Price

$79.00/month

$79.00/month

Best For

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Interactive decision trees are a great solution for any business, project, or person looking to save time and money by streamlining redundant processes both internally and externally.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.7 / 5
(26)
Read All Reviews

4.4 / 5
(93)
Read All Reviews

Ease of Use


4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."


4.4 / 5


  • "The clean look and feel as well as the ease of use. This product and the reporting are fantastic."

  • "Great tool, relatively easy to use, with excellent, speedy customer service."

Customer Support


4.8 / 5



4.5 / 5


  • "Improved resource utilisation. Improved experience for our support teams."

  • "As stated above, the customer support is helpful when setting up your trees."

Features & Functionality


4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."


4.2 / 5


  • "I also like the fact that the interface of the tree when it is done looks amazing, and that you can change colors and themes easy."

  • "Clean UI and the end user experience is really nice. It's easy to get started, and there seems to be a lot of support documentation."

Value for Money


4.7 / 5



4.4 / 5


Product Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
Not provided by vendor

Screenshots

View 5 screenshots 177743 thumb
View 4 screenshots 114285 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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elevio vs Zingtree

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