Zoho Connect vs ProProfs Knowledge Base

Starting Price

$0.50/month/user

$29.00/month/user

Best For

Freelancers, Large Enterprises, Mid-size Businesses, Non Profits, Public Administrations, Small Businesses, Enterprises, Educational Institutions, Startups.

ProProfs Knowledge Base targets professional teams, small businesses, large scale firms, e-commerce enterprises etc. The software serves the major purpose of creating a common knowledge platform.

Rating


4.5 / 5
(57)
Read All Reviews

4.6 / 5
(16)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.4 / 5



4.7 / 5


Customer Support


4.2 / 5



4.5 / 5


Features & Functionality


4.4 / 5


  • "Moreover, I love the graphical user interface of this product that allows me to work more proficiently with more understanding as well."

  • "Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly."


4.5 / 5


Value for Money


4.3 / 5



4.6 / 5


Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • close Knowledge Base Management
  • close Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 80825 thumb
View 4 screenshots 202810 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Zoho Connect vs ProProfs Knowledge Base

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