Enterprise Intelligence Platform vs Jira Service Desk

Rating


5 / 5
(2)


4.5 / 5
(212)

Starting Price

Not provided by vendor

$10.00/month

Best For

Our solutions fits the demand of enterprise-sized organizations who work with any kind of information and knowledge.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • close Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Enterprise Intelligence Platform vs Jira Service Desk

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