Guru vs Yext

Starting Price

Not provided by vendor Not provided by vendor

Best For

Mainly SaaS companies, but have had interest from agencies and educational organizations as well. We work well in industries where company knowledge is changing constantly.

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.6 / 5
(39)
Read All Reviews

4.4 / 5
(92)
Read All Reviews

Ease of Use


4.6 / 5


  • "Ease of Use: Navigation, the UI/UX, the card editor, organization is all incredibly well thought out and put together."

  • "So easy to use and integrate with other softwares that we as a team use daily."


4.4 / 5


  • "The network and easy to use system helps me allow clients to be found locally instead of having to register with 70+ sites."

  • "Easy to use, but it does not lots of marketing functions."

Customer Support


4.7 / 5



4.2 / 5


  • "Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them."

  • "Always a great experience working with the support staff as well as the account manager."

Features & Functionality


4.3 / 5


  • "I love the user interface and how things are organized within the app."

  • "As a Student, I am very satisfied using the GURU add-on, because I can access various information quickly."


4.3 / 5


  • "They are always there to help and the software is easy to navigate."

  • "Support is very helpful during setup phase and the interface of the tool is very easy to use."

Value for Money


4.3 / 5



4 / 5


  • "I love how many directories are associated w/ Yext. When the subscription is live, this boosts SEO tremendously."

  • "Overall, the platform was fine. However, with the cost and competitiveness, I would never use it again."

Product Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 5 screenshots 145802 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Guru vs Yext

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