Slab vs HelpCrunch

Starting Price

$6.67/month/user

$15.00/month/user

Best For

Competitive companies use Slab across their entire organizations. Slab is the only solution powerful enough for technical teams and approachable enough for everyone else.

HelpCrunch is perfect for online businesses (SaaS, e-commerce, and other) of all sizes that want to close more deals in real time, decrease support costs, and grow faster!

Ideal number of Users

10 - 499

1 - 1000+

Rating


4.9 / 5
(32)
Read All Reviews

4.8 / 5
(140)
Read All Reviews

Ease of Use


4.9 / 5


  • "Sleek, Intuitive, Blazing fast, and great customer support."

  • "Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way."


4.7 / 5


  • "It's an easy to use yet a powerful tool comparable to platforms like Intercom with competitive pricing and functionality."

  • "I like the user interface. Setup and use of the product is straightforward."

Customer Support


5 / 5



4.8 / 5


  • "I honestly stayed because of the awesome customer service that I received before I was a customer, and after."

  • "Excellent platform and customer service. The platform is very robust and complete."

Features & Functionality


4.4 / 5


  • "Has been a great resource to quickly train employees and new hires, as well as a reference source for our team."

  • "Some of my product feedback was fixed and implemented very quickly. I appreciate the attention to customer feedback."


4.6 / 5


  • "I would certainly recommend. P.s. when I did reach out to the team to ask any questions' I got a super quick, and helpful reply."

  • "It's easy to install, and the support team is helping. The user interface is nice."

Value for Money


4.9 / 5



4.8 / 5


  • "Really pleased with the software. It's well priced and beautiful."

  • "Ve done a research and found out HelpCrunch would be the best fit for us. Their pricing is absolute fair."

Product Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 5 screenshots 151702 thumb
View 5 screenshots 172705 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Slab vs HelpCrunch

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HelpCrunch vs Slab