ComAround Knowledge vs Dezide

Starting Price

$45.00/month/user

$49.00/month/user

Best For

Customer Support and Service Desks who are aiming to solve problems faster, handle increased volumes in multiple languages, lower organizational costs and deliver excellent customer experience.

Enterprises looking to reduce troubleshooting time, fix issues on the first visit, transfer skills faster and reduce training time of new employees to make sure everyone troubleshoots like the best.

Rating


4.5 / 5
(11)
Read All Reviews

4 / 5
(5)

Ideal number of Users

10 - 1000+

100 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 48588 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ComAround Knowledge vs Dezide

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