ComAround Knowledge vs ServiceNow Knowledge Management

Best For

Who Uses This Software?

Professional service organizations intending to achieve knowledge management and self-service success with world-leading solutions and best practice methods.

Knowledge capture solution for all enterprises with features such as guided setup, analytics and dashboards, article versioning, customized search, and group ownership.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

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Ratings

Overall


4.5 / 5
(11)

4.5 / 5
(13)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of ServiceNow Knowledge Management vs ComAround Knowledge


ComAround Knowledge vs ServiceNow Knowledge Management

Best For

Who Uses This Software?

Professional service organizations intending to achieve knowledge management and self-service success with world-leading solutions and best practice methods.

Knowledge capture solution for all enterprises with features such as guided setup, analytics and dashboards, article versioning, customized search, and group ownership.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Ratings

Overall


4.5 / 5
(11)

4.5 / 5
(13)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of ServiceNow Knowledge Management vs ComAround Knowledge