Thought Industries vs Salesforce Community Cloud

Starting Price

Not provided by vendor

$250.00/month

Best For

Thought Industries enables customers, brands, and organizations to deliver online learning to professionals, consumers, memberships, and extended enterprise audiences.

Companies of any size aiming to create seamless, branded community experiences quickly and easily for customer, partner or employee communities.

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Rating


4.6 / 5
(33)
Read All Reviews

4.2 / 5
(60)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.2 / 5


  • "Easy to use platform and the team is great to work with. Thought Industries is an organization that is willing to go above and beyond for you."

  • "The software is flexible, intuitive, current/leading-edge technology, and relatively robust from a functions and features perspective."


4 / 5


  • "Happy with all the functionality and ease of use."

  • "It was very help in terms of tracking leads. Before using Salesforce I difficulties evaluating the validity of my leads."

Customer Support


4.6 / 5



4 / 5


  • "Their customer support is horrible - they are good at staying on top of your payment due but very slow in responding to your other needs."

  • "The smartest community model I've experienced...and maturing with each new release."

Features & Functionality


4.2 / 5


  • "After quite the evaluation process, we ultimately landed on Thought Industries and we've been very happy with the selection."

  • "We have a 10,000+ user base and needed to quickly and easily migrate/ courses from Moodle."


4.2 / 5


  • "Pros: Easy to build and launch community templates."

  • "The tool is very flexible and we are able to create templates for different customer types which allows us to tailor their user interface."

Value for Money


4.5 / 5



3.8 / 5


Screenshots

View 5 screenshots 126235 thumb
View 5 screenshots 33639 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Thought Industries vs Salesforce Community Cloud

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