eGain Knowledge vs eStudio

Rating

(0)


5 / 5
(1)

Starting Price

Not provided by vendor

$39.00/month

Best For

Large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital and voice channels and touchpoints, and to agents in contact centers for superior CX.

Start-ups, small businesses, non-profit organizations, schools and government agencies choose Same-page to keep staff, suppliers and customers connected.

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
Not provided by vendor

Screenshots

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View 5 screenshots 59329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eGain Knowledge vs eStudio

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