KPS Knowledge Management Software vs Favro

Starting Price

$10.00/month/user

$6.80/month/user

Best For

Both internal and customer facing staff use Universal Knowledge to provide accurate answers to queries and improved knowledge capture, sharing and insight.

Entrepreneurial fast-growing companies (Unicorns), progressive enterprises, and start-ups looking to bring business agility to their whole organization.

Rating


4.3 / 5
(6)
Read All Reviews

4.4 / 5
(394)
Read All Reviews

Ideal number of Users

50-99

1 - 1000+

Ease of Use


4 / 5



4.2 / 5


  • "Dashboard is user friendly and easy to navigate. Great at helping me complete tasks and help the team stay organized."

  • "Great for small and big teams. As easy to use as Trello but with better management and features."

Customer Support


5 / 5



4.3 / 5


  • "Favro offers amazing customer support and are very quick to implement new feature requests and fix bugs."

  • "Provides great customer service and meets all of our needs."

Features & Functionality


4.5 / 5



4.1 / 5


  • "It was really good overallIt's really soothing to see the beautiful UI in favro and work with it."

  • "Good for an agency like us who work on multiple clients and projects. It's easy to clearly navigate in between projects and clients."

Value for Money


4.5 / 5



4.1 / 5


  • "Would be nice though, if comments on favro cards would also be synced back to jira. It also saves money since we don't need post-its anymore."

  • "Overall it's fine for the price, but card UX needs work."

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • close Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal

Screenshots

View 5 screenshots 128017 thumb
View 5 screenshots 199486 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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KPS Knowledge Management Software vs Favro

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