Answerbase vs IBM ECM

Starting Price

$19.00/month

Not provided by vendor

Best For

We serve businesses of all sizes in every industry interested starting an online community, migrating from an old forum(s) or seeking a better way to support and engage their customers.

Businesses which struggle with working effectively and efficiently because of of complex and variable types of documents and content entering and leaving an organization.

Rating


4.8 / 5
(11)
Read All Reviews

4.6 / 5
(8)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.9 / 5

4.2 / 5

Customer Support


4.9 / 5

4.6 / 5

Features & Functionality


4.7 / 5

4.5 / 5

Value for Money


4.7 / 5

4.8 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 4 screenshots 43672 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Answerbase vs IBM ECM

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