Acknow vs inSided

Starting Price

$20.00/month

$900.00/month

Best For

Small and medium businesses who work with knowledge-intensive products and seek to decrease costs on customer support and reduce time to proficiency for new employees.

Mainly B2B-Software companies and Telecom providers, but we also see a lot of interest from companies in B2C Software, Consumer online services and -hardware.

Rating


5 / 5
(2)


4 / 5
(7)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 58155 thumb
View 5 screenshots 128620 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Acknow vs inSided

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