Centralpoint vs Coveo for Customer Service & CRM

Starting Price

Not provided by vendor Not provided by vendor

Best For

Oxcyon, ranks in the Gartner MQ as a Digital Experience Platform, can be installed on premise or cloud to provie entire SSO enterprise, or modular functions to enhance existing enterprise (MS/SQL)

Not provided by vendor

Rating


4.5 / 5
(6)


4 / 5
(2)

Ideal number of Users

100 - 1000+

Not provided by vendor

Ease of Use


4 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
Not provided by vendor

Screenshots

View 5 screenshots 137104 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Centralpoint vs Coveo for Customer Service & CRM

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