Zoho Desk vs Knowlocker vs Zendesk

Starting Price

$12.00/month

$5.00/month/user

$5.00/month/user

Best For

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Knowledge management solution for all businesses which helps with collaboration, information sharing, onboarding, searchable feed and more.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(1556)


2.5 / 5
(4)


4.5 / 5
(2089)

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

2 / 5

4.5 / 5

Customer Support


4.5 / 5

2.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

2.5 / 5

4.5 / 5

Value for Money


4.5 / 5

2.5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • close Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

View 5 screenshots 153423 thumb
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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Zoho Desk vs Knowlocker vs Zendesk

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