Knowlocker vs Zendesk

Rating


2.5 / 5
(4)


4.5 / 5
(2061)

Starting Price

$5.00/month/user

$5.00/month/user

Best For

Knowledge management solution for all businesses which helps with collaboration, information sharing, onboarding, searchable feed and more.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


2 / 5

4.5 / 5

Customer Support


2.5 / 5

4.5 / 5

Features & Functionality


2.5 / 5

4.5 / 5

Value for Money


2.5 / 5

4 / 5

Product Features

  • close Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • close Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Knowlocker vs Zendesk

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