Knowlocker vs Zendesk

Rating


2.5 / 5
(4)


4.5 / 5
(1980)

Starting Price

$50.00/year/user

$5.00/month/user

Best For

Knowlocker's simple & powerful interface works for both small and massive companies. Any company looking to better capture their own internal processes and IP for training and scalable growth.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


2 / 5

4.5 / 5

Customer Support


2.5 / 5

4.5 / 5

Features & Functionality


2.5 / 5

4.5 / 5

Value for Money


2.5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Knowlocker vs Zendesk

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