myBase vs Zendesk

Best For

Who Uses This Software?

for anyone who wants to organize text, images, webpages, and documents into a knowledge library.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$79.00/one-time

$5.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 1 screenshot 115454 thumb
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Ratings

Overall


5 / 5
(1)

4.5 / 5
(1904)

Ease of Use


5 / 5

4.5 / 5

Customer Service


4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs myBase


myBase vs Zendesk

myBase

by Wjj Software

Best For

Who Uses This Software?

for anyone who wants to organize text, images, webpages, and documents into a knowledge library.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$79.00/one-time

$5.00/month/user

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Ratings

Overall


5 / 5
(1)

4.5 / 5
(1904)

Ease of Use


5 / 5

4.5 / 5

Customer Service


4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Zendesk vs myBase