Document360 vs Jira Service Desk

Starting Price

$59.00/month

$10.00/month

Best For

Knowledge management solution for all businesses which helps with peer reviews, category administration, analytics performance, backup, versioning, markdown support, restore and more.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


5 / 5
(12)
Read All Reviews

4.5 / 5
(236)
Read All Reviews

Ideal number of Users

2 - 999

2 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal
Not provided by vendor

Screenshots

View 5 screenshots 143692 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Document360 vs Jira Service Desk

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