Document360 vs SABIO Knowledge Management

Starting Price

$59.00/month

Not provided by vendor

Best For

Knowledge management solution for all businesses which helps with peer reviews, category administration, analytics performance, backup, versioning, markdown support, restore and more.

Many industries can benefit from SABIO, but the software is designed with customer service and support organizations in mind, for a better, faster access for all agents and employees.

Ideal number of Users

2 - 999

2 - 1000+

Rating


4.7 / 5
(20)
Read All Reviews

4.6 / 5
(19)
Read All Reviews

Ease of Use


4.6 / 5

4.7 / 5

Customer Support


4.9 / 5

4.8 / 5

Features & Functionality


4.4 / 5

4.5 / 5

Value for Money


4.7 / 5

4.8 / 5

Pros

  • "The extremely good Usability - its a really help in daily business. And the cooperation with sabio is pragmatic, fast, easy and smart."

  • "Easy to integrate, easy to use, fast Set-Up, a good Support, really works, our user love it."

Cons

  • "We had problem in the past when an experienced employee left the organisation. Now we have all the organisations knowledge organised and available for everybody anytime."

  • "Stable communication processes in IT crisis situations."

Product Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 5 screenshots 143692 thumb
View 4 screenshots 60635 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Document360 vs SABIO Knowledge Management

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SABIO Knowledge Management vs Document360