Capacity vs KnowledgeOwl

Starting Price

Not provided by vendor

$79.00/month/user

Best For

Capacity serves multiple teams within businesses across industries. Every organization has knowledge scattered across apps, docs and people on the team. We're here to bring that knowledge forward.

We serve all businesses who need to share information with customers, employees, and other groups online. We particularly love small businesses, startups, SaaS orgs, government, and non-profits

Ideal number of Users

50 - 1000+

1 - 1000+

Rating


4.6 / 5
(5)

4.7 / 5
(208)
Read All Reviews

Ease of Use


4.4 / 5



4.7 / 5


  • "For ease of use, this is the best knowledge base software I have used. I love how I can publish information to our clients instantly."

  • "Extremely customizable and easy to use. The support we received in designing our knowledge base was outstanding."

Customer Support


5 / 5



4.9 / 5


  • "And you will not find a better customer service team. They are friendly, responsive, and always looking to make their product better."

  • "KnowledgeOwl is a great product and their Customer Service is excellent."

Features & Functionality


4.8 / 5



4.8 / 5


  • "Overall very trustworthy and pleasant to work with. Because of them our new Help System looks awesome and easy to navigate."

  • "They were willing to iterate on their product quickly and excellently to make it something even better than the great product I had discovered."

Value for Money


5 / 5



4.9 / 5


  • "Their out of the box solution had much more functionality for the money and was solid."

  • "Its intuitive, easy to use and excellent value for money."

Product Features

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Screenshots

View 4 screenshots 197451 thumb
View 5 screenshots 45747 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Capacity vs KnowledgeOwl

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KnowledgeOwl vs Capacity