Connotate vs Jira Service Desk

Starting Price

Not provided by vendor

$10.00/month

Best For

Businesses who rely on Webdata to help with decision making. They require dependable, ongoing flows of data as inputs to models and business processes.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


4.2 / 5
(6)
Read All Reviews

4.3 / 5
(236)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.3 / 5

4.2 / 5

Customer Support


4.3 / 5

4.3 / 5

Features & Functionality


4.3 / 5

4.3 / 5

Value for Money


4.2 / 5

4.2 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • close Content Management
  • close Decision Tree
  • close Discussion Boards
  • check Full Text Search
  • close Knowledge Base Management
  • check Self Service Portal
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Connotate vs Jira Service Desk

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