Intelligence2day vs Zendesk

Rating


5 / 5
(1)


4.5 / 5
(1977)

Starting Price

$80.00/month

$5.00/month

Best For

Organizations in a variety of industries that are very information intensive, i.e. that have many different sources, content feeds, users with different roles, and a large number of topics to monitor.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • close Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • close Knowledge Base Management
  • close Self Service Portal
  • check Cataloging/Categorization
  • check Collaboration
  • check Content Management
  • check Decision Tree
  • check Discussion Boards
  • check Full Text Search
  • check Knowledge Base Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Intelligence2day vs Zendesk

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