---
title: "2026 Capterra Shortlist for Knowledge Management | Capterra"
description: "Discover the highest-rated & most popular Knowledge Management Software of 2026. Make Capterra Shortlist your first stop when searching for software."
source_url: "https://www.capterra.com/knowledge-management-software/shortlist/"
page_type: "shortlist"
language: "en"
---

# 2026 Capterra Shortlist for Knowledge Management

-   [All Products](https://www.capterra.com/knowledge-management-software/)
-   [Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

## Our Top 5 Picks 2026 Capterra Shortlist

The five highest-scoring tools from our shortlist, compared on the metrics that matter most.

| Metric | [Notion (Top Rated)](https://www.capterra.com/p/186596/Notion/) | [Microsoft SharePoint (Great Value)](https://www.capterra.com/p/1167/SharePoint/) | [Confluence (Feature Rich)](https://www.capterra.com/p/136446/Confluence/) | [Guru (Top Support)](https://www.capterra.com/p/224830/Guru/) | [Scribe (Easy to Use)](https://www.capterra.com/p/252555/Scribe/) |
| --- | --- | --- | --- | --- | --- |
| Rating | 4.7 (2,789 reviews) | 4.4 (5,456 reviews) | 4.5 (3,709 reviews) | 4.8 (640 reviews) | 4.8 (40 reviews) |
| Capterra score | 98/100 | 93/100 | 92/100 | 87/100 | 81/100 |
| Starting price | $12.00/month | $5.00/month | $5.42/month | Not available | $35.00/month |
| Free plan | Available | Not available | Available | Not available | Available |
| Free trial | Available | Available | 7-day trial | Available | Not available |
| Standout Feature | Monitoring | Content Creation | Projections | Activity/News Feed | Access Controls/Permissions |
| Integrations | 88 integrations | 13 integrations | 21 integrations | 40 integrations | 31 integrations |

---

## Explore the Full Knowledge Management Shortlist

[

](https://www.capterra.com/p/186596/Notion/)

## [Notion](https://www.capterra.com/p/186596/Notion/)

[4.7 (2789)](https://www.capterra.com/p/186596/Notion/reviews/)[View all reviews](https://www.capterra.com/p/186596/Notion/reviews/)

[](https://www.capterra.com/p/186596/Notion/)

Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.

Overall Score

98/100

Popularity: 50/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.4

Features

4.6

Value for Money

4.6

Paid plans start at

$12.00Per Month

Free Trial

Free Version

Category Features

15/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/1167/SharePoint/)

## [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[4.4 (5456)](https://www.capterra.com/p/1167/SharePoint/reviews/)[View all reviews](https://www.capterra.com/p/1167/SharePoint/reviews/)

[](https://www.capterra.com/p/1167/SharePoint/)

Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard

Overall Score

93/100

Popularity: 47/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.1

Customer Service

4.1

Features

4.3

Value for Money

4.2

Paid plans start at

$5.00Per Month

Free Trial

Free Version

Category Features

14/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/136446/Confluence/)

## [Confluence](https://www.capterra.com/p/136446/Confluence/)

[4.5 (3709)](https://www.capterra.com/p/136446/Confluence/reviews/)[View all reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

[](https://www.capterra.com/p/136446/Confluence/)

Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.

Overall Score

92/100

Popularity: 45/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.3

Paid plans start at

$5.42Per Month

Free Trial

Free Version

Category Features

16/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/224830/Guru/)

## [Guru](https://www.capterra.com/p/224830/Guru/)

[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/)[View all reviews](https://www.capterra.com/p/224830/Guru/reviews/)

[](https://www.capterra.com/p/224830/Guru/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.

Overall Score

87/100

Popularity: 37/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.8

Value for Money

4.8

Paid plans start at

Not provided by the vendor

Category Features

20/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/170401/ITGlue/)

## [IT Glue](https://www.capterra.com/p/170401/ITGlue/)

[4.6 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/)[View all reviews](https://www.capterra.com/p/170401/ITGlue/reviews/)

[](https://www.capterra.com/p/170401/ITGlue/)

IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.

Overall Score

81/100

Popularity: 33/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.4

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

17/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/252555/Scribe/)

## [Scribe](https://www.capterra.com/p/252555/Scribe/)

[4.8 (40)](https://www.capterra.com/p/252555/Scribe/reviews/)[View all reviews](https://www.capterra.com/p/252555/Scribe/reviews/)

[](https://www.capterra.com/p/252555/Scribe/)

Scribe’s Workflow AI platform helps organizations work smarter and faster by documenting, scaling, and optimizing how work gets done.

Overall Score

81/100

Popularity: 33/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.9

Customer Service

4.8

Features

4.7

Value for Money

4.5

Paid plans start at

$35.00Per Month

Free Trial

Free Version

Category Features

18/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

## Get the full software list now

### The latest prices and features straight to your inbox. Compare anytime.

[

](https://www.capterra.com/p/175749/Trainual/)

## [Trainual](https://www.capterra.com/p/175749/Trainual/)

[4.8 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)[View all reviews](https://www.capterra.com/p/175749/Trainual/reviews/)

[](https://www.capterra.com/p/175749/Trainual/)

Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual

Overall Score

81/100

Popularity: 34/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.6

Value for Money

4.6

Paid plans start at

Not provided by the vendor

Category Features

19/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/122215/M-Files/)

## [M-Files](https://www.capterra.com/p/122215/M-Files/)

[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)[View all reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

[](https://www.capterra.com/p/122215/M-Files/)

M-Files breaks info silos. Find expertise fast, automate workflows & share knowledge seamlessly.

Overall Score

80/100

Popularity: 33/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.2

Customer Service

4.2

Features

4.4

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

13/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/242127/Zoho-Learn/)

## [Zoho Learn](https://www.capterra.com/p/242127/Zoho-Learn/)

[4.7 (78)](https://www.capterra.com/p/242127/Zoho-Learn/reviews/)[View all reviews](https://www.capterra.com/p/242127/Zoho-Learn/reviews/)

[](https://www.capterra.com/p/242127/Zoho-Learn/)

Zoho Learn is an all-in-one knowledge management and training platform to organize knowledge and build engaging training programs.

Overall Score

80/100

Popularity: 32/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.5

Features

4.5

Value for Money

4.5

Paid plans start at

₹60.00Per Month

Free Trial

Free Version

Category Features

16/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

[

](https://www.capterra.com/p/177031/Document360/)

## [Document360](https://www.capterra.com/p/177031/Document360/)

[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)[View all reviews](https://www.capterra.com/p/177031/Document360/reviews/)

AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.

Overall Score

77/100

Popularity: 30/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.8

Features

4.5

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

20/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/174926/Nuclino/)

## [Nuclino](https://www.capterra.com/p/174926/Nuclino/)

[4.7 (105)](https://www.capterra.com/p/174926/Nuclino/reviews/)[View all reviews](https://www.capterra.com/p/174926/Nuclino/reviews/)

[](https://www.capterra.com/p/174926/Nuclino/)

Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.

Overall Score

72/100

Popularity: 25/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.4

Value for Money

4.5

Paid plans start at

$6.00Per Month

Free Trial

Free Version

Category Features

16/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/144958/ThoughtFarmer/)

## [ThoughtFarmer](https://www.capterra.com/p/144958/ThoughtFarmer/)

[4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)[View all reviews](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

[](https://www.capterra.com/p/144958/ThoughtFarmer/)

Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team.

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.5

Value for Money

4.8

Paid plans start at

$6.00Per Month

Free Trial

Free Version

Category Features

19/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/129326/Axero/)

## [Axero](https://www.capterra.com/p/129326/Axero/)

[4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)[View all reviews](https://www.capterra.com/p/129326/Axero/reviews/)

Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search.

Overall Score

70/100

Popularity: 23/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.8

Features

4.3

Value for Money

4.4

Paid plans start at

Not provided by the vendor

Category Features

17/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/132902/KnowledgeOwl/)

## [KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/)

[4.8 (239)](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)[View all reviews](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)

[](https://www.capterra.com/p/132902/KnowledgeOwl/)

KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers.

Overall Score

70/100

Popularity: 22/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.8

Value for Money

4.8

Paid plans start at

$100.00Per Month

Free Trial

Free Version

Category Features

18/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/165150/livepro/)

## [livepro](https://www.capterra.com/p/165150/livepro/)

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)[View all reviews](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.

Overall Score

69/100

Popularity: 21/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.9

Features

4.6

Value for Money

4.8

Paid plans start at

Not provided by the vendor

Category Features

19/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/130406/AGI-Self-Service/)

## [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)[View all reviews](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

[](https://www.capterra.com/p/130406/AGI-Self-Service/)

Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner.

Overall Score

68/100

Popularity: 20/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.7

Paid plans start at

$25.00Per Month

Free Trial

Free Version

Category Features

15/22

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:July 8, 2026