Actionstep vs eZManage

Starting Price

$59.00/month/user

Not provided by vendor

Best For

For business-minded law firms who want to simplify how they work, automate their unique processes and optimize their legal output.

Law firms for Case Management or Matter Management. Manufacturing Industry leaders for vendor management. Insurance sector for ticketing (Claim Settlement). There is no bar for industry or sectors.

Rating


4.4 / 5
(89)
Read All Reviews
(0)

Ideal number of Users

1 - 499

1 - 999

Ease of Use


3.9 / 5


  • "I love the fact that since 2013 the developers are always improving the software to make it more user friendly."

  • "Very happy with the system, easy to use and very intuitive and good support."



Customer Support


4.2 / 5


  • "The display of the program is good and some of the support team is quite responsive."

  • "The support team is wonderful and knowledgeable."



Features & Functionality


4.2 / 5


  • "Process-based, cust feedback driven, good interfaces (hotdocs, outlook, MSword etc.). Excellent support service and dedicated CEO."

  • "The positives far outweigh the few negatives, it's a good and fruitful process automation software."



Value for Money


4.3 / 5


  • "Excellent value for money. Easy to use and responsive customer service."

  • "Saved money and improved efficiency and file management."



Product Features

  • check Billing & Invoicing
  • check Calendar Management
  • check Client Portal
  • check Conflict Management
  • check Contract Management
  • check CRM
  • check Document Management
  • check Email Management
  • check Legal Case Management
  • check Task Management
  • check Time Tracking
  • check Trust Accounting
  • check Billing & Invoicing
  • check Calendar Management
  • check Client Portal
  • check Conflict Management
  • check Contract Management
  • close CRM
  • check Document Management
  • check Email Management
  • check Legal Case Management
  • check Task Management
  • check Time Tracking
  • check Trust Accounting

Screenshots

View 3 screenshots 128796 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Actionstep vs eZManage

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