Amicus Attorney vs Smokeball

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

We are committed to making the practice of law more profitable and the lives of legal professionals easier through the provision of software solutions that work the way lawyers do.

Smokeball was designed for small law firms. Smokeball is only compatible with PC due to the integrations with Word and Outlook.

Rating


3.7 / 5
(156)
Read All Reviews

4.7 / 5
(53)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


3.6 / 5


  • "It is a bit more expensive than other programs but I have found that its ease of use and integration make it worth it."

  • "Everything I need to communicate with our team is there. Easy to use, Awesome customer service."


4.5 / 5


  • "Can overstate the quality of the program, the ease of use, and the customer service and support."

  • "Easy to use and easy to learn. Helps with the mundane things we have to do everyday."

Customer Support


3.4 / 5


  • "Terrible technical support and customer service. Product is complicated and not user friendly."

  • "Overall, AA Online is a terrific product, great value, great customer support (which is rarely needed)."


4.7 / 5


  • "Fairly easy but I am still learning as support staff usually handle for me. Ease of entry of contacts to each matter."

  • "I can't say that I have experienced better customer service."

Features & Functionality


3.7 / 5


  • "Simple to use and I love the integration between Outlook and Quickbooks for the billing side. The ability to create new files is very easy."

  • "Gavel and Gown built great workflows and the system was a great system for many years."


4.5 / 5


  • "Smokeball is easy to navigate and use and offers a wide range of helpful tools to keep our files organized."

  • "Started using 1 year ago as document and email mgmt solution. It's gotten a lot less clunky."

Value for Money


3.4 / 5


  • "Charges associated with mobile access are an additional maintenance cost. Features should be included in purchased versions."

  • "There are so many features, it is definitely worth your money."


4.5 / 5


Product Features

  • check Billing & Invoicing
  • check Calendar Management
  • check Client Portal
  • check Conflict Management
  • check Contract Management
  • check CRM
  • check Document Management
  • check Email Management
  • check Legal Case Management
  • check Task Management
  • check Time Tracking
  • check Trust Accounting
  • check Billing & Invoicing
  • check Calendar Management
  • close Client Portal
  • check Conflict Management
  • check Contract Management
  • check CRM
  • check Document Management
  • check Email Management
  • check Legal Case Management
  • check Task Management
  • check Time Tracking
  • check Trust Accounting

Screenshots

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View 5 screenshots 151888 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Amicus Attorney vs Smokeball

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