Intercom vs OptinMonster

Starting Price

$38.00/month

Not provided by vendor

Best For

Intercom has over 30,000 paying customers all over the globe including larger companies like New Relic, Sothebys, and Shopify, and smaller companies like Airtable and Coda.

OptinMonster is the best lead generation software for marketing agencies, bloggers, eCommerce websites, and all small businesses.

Rating


4.5 / 5
(661)
Read All Reviews

4.3 / 5
(38)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "I used this software just for a short time because I'm not in the customer support department, but I like the design and the ease of use."

  • "Intercom is super intuitive, it's easy to learn how to use it and explore everything it has to offer."


4.1 / 5


Customer Support


4.4 / 5


  • "We could not live without Intercom and we get all the compliments for having such great customer care."

  • "We've never had notable technical issues and customer support is helpful. The FAQ section was a tememndous help for our business."


4.4 / 5


Features & Functionality


4.4 / 5


  • "The analytics metrics can help you build powerful customized messages. Intuitive interface, good knowledge base."

  • "Great tool for customer engagement. Praise from our own customers for our quick response times."


4.2 / 5


  • "The reporting is also useful and is a quick way to get data on what's getting the most conversions and what isn't."

  • "Also, whenever I've had questions or needed help their support team responded very quickly."

Value for Money


4.1 / 5


  • "These guys rock, apart from gating a few features we'd like to try on our pricing tier that they won't include everything is great."

  • "The pricing is reasonable. The job pool and allocation is great."


4.2 / 5


Product Features

  • close Contact Discovery
  • check Contact Import/Export
  • check Lead Capture
  • check Lead Database Integration
  • check Lead Nurturing
  • check Lead Scoring
  • close Lead Segmentation
  • close Pipeline Management
  • close Prospecting Tools
  • check Visitor Identification
  • close Contact Discovery
  • close Contact Import/Export
  • check Lead Capture
  • close Lead Database Integration
  • close Lead Nurturing
  • close Lead Scoring
  • check Lead Segmentation
  • close Pipeline Management
  • check Prospecting Tools
  • close Visitor Identification

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Intercom vs OptinMonster

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share Share Your Comparison of OptinMonster vs Intercom