Actionstep vs HarmonyPSA

Starting Price

$49.00/month/user

$55.00/month/user

Best For

For business-minded law firms who want to simplify how they work, automate their unique processes and optimize their legal output.

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

Ideal number of Users

1 - 499

10 - 999

Rating


4.4 / 5
(92)
Read All Reviews

4.5 / 5
(17)
Read All Reviews

Ease of Use


3.9 / 5


  • "I love the fact that since 2013 the developers are always improving the software to make it more user friendly."

  • "Very happy with the system, easy to use and very intuitive and good support."


4 / 5


Customer Support


4.1 / 5


  • "The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff."

  • "The support team is wonderful and knowledgeable."


4.5 / 5


Features & Functionality


4.2 / 5


  • "Process-based, cust feedback driven, good interfaces (hotdocs, outlook, MSword etc.). Excellent support service and dedicated CEO."

  • "The positives far outweigh the few negatives, it's a good and fruitful process automation software."


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."

Value for Money


4.3 / 5


  • "The accounts package is comprehensive. The system is very good value for money and you are not locked into an annual contract."

  • "Saved money and improved efficiency and file management."


4.3 / 5


Product Features

  • Accounting Management
  • Automatic Billing
  • Calendar Management
  • Case Management
  • Client portal
  • Document Management
  • Expense Tracking
  • Time Tracking
  • Accounting Management
  • Automatic Billing
  • Calendar Management
  • Case Management
  • Client portal
  • Document Management
  • Expense Tracking
  • Time Tracking

Screenshots

View 3 screenshots 128796 thumb
View 5 screenshots 87500 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Actionstep vs HarmonyPSA

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HarmonyPSA vs Actionstep