Docketwise Immigration Software vs Smokeball

Starting Price

$49.00/month/user

Not provided by vendor

Best For

Immigration Attorneys

Smokeball was designed for small law firms. Smokeball is only compatible with PC due to the integrations with Word and Outlook.

Ideal number of Users

1000+

1 - 49

Rating


4.9 / 5
(34)
Read All Reviews

4.6 / 5
(58)
Read All Reviews

Ease of Use


4.9 / 5


  • "Very intuitive and relatively easy to use. Most importantly, it saves a lot of time."

  • "Docketwise is extremely easy to use. It streamlines the entire process of completing immigration forms and we use it daily."


4.5 / 5


  • "Can overstate the quality of the program, the ease of use, and the customer service and support."

  • "Easy to use and easy to learn. Helps with the mundane things we have to do everyday."

Customer Support


4.9 / 5


  • "Updated frequently with new features and USCIS forms Great customer support."

  • "Next Level User Experience and Customer Support."


4.7 / 5


  • "Fairly easy but I am still learning as support staff usually handle for me. Ease of entry of contacts to each matter."

  • "I can't say that I have experienced better customer service."

Features & Functionality


4.8 / 5


  • "It is easy to follow the prompts through the system and the layout and navigation options work well and are efficient and user-friendly."

  • "The software saves quickly with little down time between screens (which is huge compared to other's I have used)."


4.4 / 5


  • "Smokeball is easy to navigate and use and offers a wide range of helpful tools to keep our files organized."

  • "Started using 1 year ago as document and email mgmt solution. It's gotten a lot less clunky."

Value for Money


5 / 5



4.5 / 5


Product Features

  • Billing & Invoicing
  • Calendar Management
  • Case Notes
  • Client Management
  • Conflict Management
  • Contract Management
  • Docket Management
  • Document Management
  • Email management
  • Expense Tracking
  • Task Management
  • Time Tracking
  • Trust Accounting
  • Billing & Invoicing
  • Calendar Management
  • Case Notes
  • Client Management
  • Conflict Management
  • Contract Management
  • Docket Management
  • Document Management
  • Email management
  • Expense Tracking
  • Task Management
  • Time Tracking
  • Trust Accounting

Screenshots

View 1 screenshot 114228 thumb
View 5 screenshots 151888 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Docketwise Immigration Software vs Smokeball

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Smokeball vs Docketwise Immigration Software