MyCase vs Smokeball

Starting Price

$39.00/month/user

Not provided by vendor

Best For

Small law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.

Smokeball was designed for small law firms. Smokeball is only compatible with PC due to the integrations with Word and Outlook.

Ideal number of Users

2 - 49

1 - 49

Rating


4.7 / 5
(313)
Read All Reviews

4.6 / 5
(58)
Read All Reviews

Ease of Use


4.7 / 5


  • "User friendly and it helps the client feel like they are up to date with what is happening with their case."

  • "Easy to use and love the quick payments. The client contact is great, bills look professional."


4.5 / 5


  • "Can overstate the quality of the program, the ease of use, and the customer service and support."

  • "Easy to use and easy to learn. Helps with the mundane things we have to do everyday."

Customer Support


4.7 / 5


  • "Certain features can be customized for individual use which has been helpful for our office. Customer support has been awesome."

  • "MyCase is a very useful and innovative product. The customer support team is excellent."


4.7 / 5


  • "Fairly easy but I am still learning as support staff usually handle for me. Ease of entry of contacts to each matter."

  • "I can't say that I have experienced better customer service."

Features & Functionality


4.4 / 5


  • "Easy to navigate around the tabs and was super easy to learn how to use. Everything is together in your case so the clients can find it all easy."

  • "Ease of use and how fast customer service responds to my inquiries. Also the iPhone app is wonderful and i use it several times per day."


4.4 / 5


  • "Smokeball is easy to navigate and use and offers a wide range of helpful tools to keep our files organized."

  • "Started using 1 year ago as document and email mgmt solution. It's gotten a lot less clunky."

Value for Money


4.7 / 5


  • "The price of the software is affordable for a solo practitioner. The billing aspect is easy to use, which is great because I use it ALL the time."

  • "The cost and its features make it attractive for solo practicioners. The invoicing is useful as well."


4.5 / 5


Product Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

Screenshots

View 5 screenshots 208206 thumb
View 5 screenshots 151888 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MyCase vs Smokeball

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Smokeball vs MyCase