eCapture vs Smokeball

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Smokeball was designed for small law firms. Smokeball is only compatible with PC due to the integrations with Word and Outlook.

Ideal number of Users

Not provided by vendor

1 - 49

Rating

(0)
4.6 / 5
(58)
Read All Reviews

Ease of Use




4.5 / 5


  • "Can overstate the quality of the program, the ease of use, and the customer service and support."

  • "Easy to use and easy to learn. Helps with the mundane things we have to do everyday."

Customer Support




4.7 / 5


  • "Fairly easy but I am still learning as support staff usually handle for me. Ease of entry of contacts to each matter."

  • "I can't say that I have experienced better customer service."

Features & Functionality




4.4 / 5


  • "Smokeball is easy to navigate and use and offers a wide range of helpful tools to keep our files organized."

  • "Started using 1 year ago as document and email mgmt solution. It's gotten a lot less clunky."

Value for Money




4.5 / 5


Product Features

Not provided by vendor
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

Screenshots

Capterra screenshot placeholder
View 5 screenshots 151888 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eCapture vs Smokeball

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