eCapture vs Smokeball

Starting Price

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Best For

Not provided by vendor

Smokeball was designed for small law firms. Smokeball is only compatible with PC due to the integrations with Word and Outlook.

Ideal number of Users

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1 - 49


4.6 / 5
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Ease of Use

4.5 / 5

  • "Can overstate the quality of the program, the ease of use, and the customer service and support."

  • "Easy to use and easy to learn. Helps with the mundane things we have to do everyday."

Customer Support

4.7 / 5

  • "Fairly easy but I am still learning as support staff usually handle for me. Ease of entry of contacts to each matter."

  • "I can't say that I have experienced better customer service."

Features & Functionality

4.4 / 5

  • "Smokeball is easy to navigate and use and offers a wide range of helpful tools to keep our files organized."

  • "Started using 1 year ago as document and email mgmt solution. It's gotten a lot less clunky."

Value for Money

4.5 / 5

Product Features

Not provided by vendor
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


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  • check Live Online
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  • check Documentation

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eCapture vs Smokeball


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Smokeball vs eCapture