Actionstep vs MyCase

Starting Price

$59.00/month/user

$39.00/month/user

Best For

For business-minded law firms who want to simplify how they work, automate their unique processes and optimize their legal output.

Small law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.

Rating


4.4 / 5
(89)
Read All Reviews

4.7 / 5
(297)
Read All Reviews

Ideal number of Users

1 - 499

2 - 49

Ease of Use


3.9 / 5


  • "I love the fact that since 2013 the developers are always improving the software to make it more user friendly."

  • "Very happy with the system, easy to use and very intuitive and good support."


4.7 / 5


  • "User friendly and it helps the client feel like they are up to date with what is happening with their case."

  • "Easy to use and love the quick payments. The client contact is great, bills look professional."

Customer Support


4.2 / 5


  • "The display of the program is good and some of the support team is quite responsive."

  • "The support team is wonderful and knowledgeable."


4.7 / 5


  • "Certain features can be customized for individual use which has been helpful for our office. Customer support has been awesome."

  • "MyCase is a very useful and innovative product. The customer support team is excellent."

Features & Functionality


4.2 / 5


  • "Process-based, cust feedback driven, good interfaces (hotdocs, outlook, MSword etc.). Excellent support service and dedicated CEO."

  • "The positives far outweigh the few negatives, it's a good and fruitful process automation software."


4.4 / 5


  • "Easy to navigate around the tabs and was super easy to learn how to use. Everything is together in your case so the clients can find it all easy."

  • "Ease of use and how fast customer service responds to my inquiries. Also the iPhone app is wonderful and i use it several times per day."

Value for Money


4.3 / 5


  • "Excellent value for money. Easy to use and responsive customer service."

  • "Saved money and improved efficiency and file management."


4.7 / 5


  • "The price of the software is affordable for a solo practitioner. The billing aspect is easy to use, which is great because I use it ALL the time."

  • "The cost and its features make it attractive for solo practicioners. The invoicing is useful as well."

Product Features

  • check Access Controls
  • check Archiving & Retention
  • check Collaboration
  • check Contract Management
  • check Document Assembly
  • close Document Indexing
  • check Document Tagging
  • check Full Text Search
  • close Version Control
  • check Access Controls
  • check Archiving & Retention
  • check Collaboration
  • check Contract Management
  • check Document Assembly
  • check Document Indexing
  • check Document Tagging
  • close Full Text Search
  • check Version Control

Screenshots

View 3 screenshots 128796 thumb
View 4 screenshots 104154 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Actionstep vs MyCase

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