AbacusLaw vs CloudNine

Starting Price

$87.00/month/user

$35.00/month

Best For

The Abacus products & services portfolio is flexible and dynamically scalable to support a legal professionals from solo practitioners to enterprise law firms.

We help law firms, corporations and e-discovery service providers save time and money by consolidating all of their data collection, processing and review requirements into one platform.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


3.8 / 5
(242)
Read All Reviews

4.7 / 5
(44)
Read All Reviews

Ease of Use


3.7 / 5


  • "Overall I was not pleased. The system is not designed to be user friendly and definitely too burdensome for a solo-practitioner."

  • "What I like most about AbacusLaw is how easy it is to use. It is very straightforward and understandable."


4.6 / 5


  • "The software is very user friendly. The searching and tagging features are great; they make going through large amounts of data much easier."

  • "Their software is easy to use and searching is flexible. Filtering and analytics allow for early data assessment."

Customer Support


4 / 5


  • "He had excellent customer service skills and explained what he was doing. I couldn't have asked for a better representative."

  • "They are supposed to call back, and they never do. One time a customer service was essentially laughing at me, which is was nice."


4.9 / 5


  • "Help Desk assists us with all technical items including search logic, syntax, and segmenting for multiple document reviewers."

  • "CloudNine offers ease of use and exceptional customer support."

Features & Functionality


3.7 / 5


  • "I like that it is customizable to my practice. Great calendar/diary system that works with Office Suite products."

  • "Easy to navigate and the financial reports were very helpful."


4.6 / 5


  • "We have worked with CloudNine Discovery on several cases, and have been quite happy with the service that we have received."

  • "Easy graphical user interface, reduced learning curve. Must have for small firms."

Value for Money


3.6 / 5


  • "Of course, the price went up by 200. Seemed like a fair trade-off at first."

  • "The cost vs other comparable software is the primary reason why this software was chosen. Additionally (just as important to us) is that the data is stored on our network and not the cloud."


4.6 / 5


Product Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

Screenshots

View 4 screenshots 80921 thumb
View 5 screenshots 32956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AbacusLaw vs CloudNine

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