Live Chat Software

Find the best Live Chat Software for your business. Compare product reviews and features to build your list.

Find the best Live Chat Software for your business. Compare product reviews and features to build your list.

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Zendesk offers industry leading live chat software that's quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and in apps-like WhatsApp. Pair it seamlessly with Zendesk's customer support solution to reduce customer wait times and increase efficiency. Response times can be as fast as 30 seconds and agent performance can improve by 25% after switching to Zendesk. Learn more about Zendesk
Zendesk offers industry leading live chat software that¿s quick to implement and easy to use. Learn more about Zendesk

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Podium Webchat isn¿t just a live chat. It immediately brings the conversation to text, so your customers aren¿t tied down to a browser window. It¿s a simple difference, but it also means you start the conversation with their contact information, so your leads are higher quality and you can immediately start providing excellent customer service. Podium also brings all your leads into one easy-to-use inbox, no matter where they started. Trusted by over 60,000 businesses, see the Podium difference. Learn more about Podium
More than just live chat. Turn online conversations into text message conversations with Webchat. A 2020 Top Marketing Software Winner Learn more about Podium

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Service Cloud, the world's #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction and loyalty. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted. Learn more about Salesforce Service Cloud
The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data. Learn more about Salesforce Service Cloud

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Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

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Bold360 is a world-class live chat software for your website. Built with robust and powerful technology, Bold360's live chat solution empowers you to engage and convert more visitors, while boosting agent efficiency and effectiveness. Bold360's proactive chat engine is bolstered with powerful features and AI capabilities. Learn more about Bold360
Bold360's live chat solution empowers you to engage and convert more visitors, while boosting agent efficiency and effectiveness. Learn more about Bold360

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Chat in real-time with customers and prospects while they are on your website. Turn website visitors into customers. Designed for businesses of all sizes. Be connected with customers and prospects with BirdEye. Learn more about Birdeye
Chat in real-time with customers and prospects while they are on your website and generate leads. Learn more about Birdeye

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SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Learn more about Avochato
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. Learn more about Avochato

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As the market leader in Automated Customer Experience (ACX), Ada personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With Ada, it's simple for non-technical teams to build an automated, enterprise-class chatbot platform that solves 70%+ of customer inquiries. Learn more about Ada
Ada is an easy to use customer support automation platform. Learn more about Ada

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Powerfront is a leading provider of customer engagement solutions that replicate in-person experiences online. Their product range includes an omnichannel customer service solution including enterprise live chat, chatbots, video-assisted personal shopping and live-streaming. Used by some of the worlds most prestigious brands, Powerfront's products enable businesses to connect with their customers in a deeply meaningful and personalized way. Learn more about INSIDE
Powerfront is a provider of AI-powered customer engagement solutions that aim to flawlessly replicate in-person experiences online. Learn more about INSIDE

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Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Learn more about Acquire
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Learn more about Acquire

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By Froged Technologies

By Froged Technologies

One of the best live chat in the market. Give personalized and self-serve support to your clients. Manage hundreds of conversations in an easy-to-use platform. All your contact behavior, conversations, and attributes will be always in one click. - 100% customizable - Knowledge base & Updates integrated - Qualification Form - Routing Conversations - Tags & Notes - User Behavior - Save replies And more... Try now our FREE plan! Learn more about Froged
Provide helpful documents, impressive product updates, and manage customer conversations all in a powerful widget Learn more about Froged

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Updated pricing: Unlimited Agent plan starting at $29/mo. HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. Learn more about HappyFox Chat
Powerful live chat software built for super fast customer support. Learn more about HappyFox Chat

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Zoho Desk is a cloud-based helpdesk solution from Zoho. Key features include management of customer support tickets, support portal, contract management & report creation. With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the help center with contextual AI, so your agents can respond and help them find answers faster. Our free plan gives you 3 users free to head start your operations. Learn more about Zoho Desk
Zoho Desk embeddable live chat widgets for your customer service team. Now you can support your customers through your website & apps. Learn more about Zoho Desk

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Chat - Customers can exchange messages, files, and rate customer service. Web-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Omni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard. Callback - Simply enter your phone number and preferred call time, customer service will call you. Co-browse - Allows agents and customers to collaboratively 'browse' a website. Learn more about LiveCaller
LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. Learn more about LiveCaller

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Userlike combines website chat with mobile messaging. Switch to a better method of customer communication. For your customers, support agents, sales reps and managers. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike

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ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI. Learn more about ProProfs Chat
ProProfs Chat helps you offer proactive support to customers, boost engagement, capture leads, identify upsell opportunities, & more. Learn more about ProProfs Chat

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LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time. Learn more about LiveChat
LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time Learn more about LiveChat

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3CX is a communications system with an integrated live chat feature. Your website and Facebook page visitors can start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click. Connect visitors to your sales team and watch conversion rates skyrocket! Keep all your communications on one platform; save admin time, and monthly subscriptions. Learn more about 3CX
3CX is a communications system with an integrated live chat feature. Chat or call with your website or FB visitors in real-time Learn more about 3CX

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Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster. Learn more about Freshchat
Freshchat is a modern messaging software built for customer engagement teams to talk to prospects and customers across channels. Learn more about Freshchat

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User.com is an all-in-one marketing automation platform that can help you create unique customer experiences by reaching them via multiple communication channels. With a single source of data, User.com makes it easy to automate repetitive tasks and build relevant and personal messages for any given moment to help you increase your conversion rates and engagement. Interested in Live Chat? Swing by and get a 30-day trial and get access to all the tools today. Learn more about User.com
User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. Learn more about User.com

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HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you communicate with your customers in real time, increase conversions and sales, improve support, and grow faster. Try HelpCrunch for free for 14 days. Other features included: - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps - Chat Bot (coming soon). Learn more about HelpCrunch
HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you increase sales & improve customer support. Learn more about HelpCrunch

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LiveAgent boasts the fastest chat widget on the market. We provide a fully-featured live chat software that helps you personalize customer communication. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! Learn more about LiveAgent

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Respond instantly to all your customers' needs with Front for live chat. There's no quicker or more convenient way to get answers, resolve issues, or give feedback with Front's customer communication platform. Front's platform helps teams collaborate with more transparency and accountability to manage hundreds of emails to general addresses, like support@ and sales@. Try Front for free. Learn more about Front
Respond fast to customer needs with Front for live chat. Get answers or resolve issues with Front's customer communication platform. Learn more about Front

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HubSpot's free live chat software helps you answer customer and prospect questions in real-time, the way they want to communicate. With access to bots, canned responses, even the ability to record a video, you'll scale your live chat so you can answer more questions, quickly -- even when agents are busy or away. Whether you want to close more deals over live chat, convert more leads, or solve customer questions, HubSpot's live chat software will help you do it. Sign up for free today. Learn more about HubSpot Service Hub
Service Hub is customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub

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Userbot is not just a simple chatbot builder, its Artificial Intelligence engine based on NLP helps you to automate most of online conversations. The Artificial Intelligence is capable of recognizing the meaning, understanding the context and gathering information to automatically and correctly reply all messages. Installation is very quickly, it takes only 5 minutes and no code is required. The user can choose between different templates or create a bot from scratch. Easy, fast and code free. Learn more about Userbot
Userbot is an AI Chatbot Builder that helps you manage your online conversations through automatic, instant and personalized responses. Learn more about Userbot

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What is Live Chat Software?

Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.

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