# Page 4 | Best Live Chat Software 2026 | Capterra > Page 4 - Find the top Live Chat software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/live-chat-software --- # Best Live Chat Software - Page 4 [## Serviceform](https://www.capterra.com/p/173576/Serviceform/) [4.6 (30)](https://www.capterra.com/p/173576/Serviceform/reviews/) Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. [Learn more about Serviceform](https://www.capterra.com/p/173576/Serviceform/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## elevio](https://www.capterra.com/p/166667/elevio/) [4.6 (30)](https://www.capterra.com/p/166667/elevio/reviews/) Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. [Learn more about elevio](https://www.capterra.com/p/166667/elevio/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [4.8 (29)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Smith.ai Live Chat combines live agents & AI to provide 24/7 virtual receptionist service for chats — for all businesses. [Learn more about Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Community SMS Marketing Platform](https://www.capterra.com/p/219460/Community/) [4.8 (29)](https://www.capterra.com/p/219460/Community/reviews/) Community is an SMS marketing platform that connects brands and leaders directly to their audience via personalized, two-way messaging. [Learn more about Community SMS Marketing Platform](https://www.capterra.com/p/219460/Community/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Formilla.com](https://www.capterra.com/p/159670/Formilla-com/) [4.8 (29)](https://www.capterra.com/p/159670/Formilla-com/reviews/) Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Live chat, Email, & In-App suite. [Learn more about Formilla.com](https://www.capterra.com/p/159670/Formilla-com/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Leadoo](https://www.capterra.com/p/193699/Leadoo/) [4.6 (29)](https://www.capterra.com/p/193699/Leadoo/reviews/) Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors. [Learn more about Leadoo](https://www.capterra.com/p/193699/Leadoo/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Botsify](https://www.capterra.com/p/201926/Botsify/) [4.6 (29)](https://www.capterra.com/p/201926/Botsify/reviews/) White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed. [Learn more about Botsify](https://www.capterra.com/p/201926/Botsify/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Chatroll](https://www.capterra.com/p/175501/Chatroll/) [4.3 (29)](https://www.capterra.com/p/175501/Chatroll/reviews/) It is a live chat and audience engagement platform that helps businesses to conduct webinars, Q&A sessions, presentations, workshops, a [Learn more about Chatroll](https://www.capterra.com/p/175501/Chatroll/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Helpshift](https://www.capterra.com/p/150923/Helpshift/) [3.9 (29)](https://www.capterra.com/p/150923/Helpshift/reviews/) Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience. [Learn more about Helpshift](https://www.capterra.com/p/150923/Helpshift/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## FocalScope](https://www.capterra.com/p/127118/FocalScope/) [5.0 (28)](https://www.capterra.com/p/127118/FocalScope/reviews/) Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL. [Learn more about FocalScope](https://www.capterra.com/p/127118/FocalScope/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Provide Support](https://www.capterra.com/p/24848/Provide-Support-Live-Chat/) [4.6 (28)](https://www.capterra.com/p/24848/Provide-Support-Live-Chat/reviews/) Live chat for your business. The simple, intuitive and powerful customer live chat that supports all modern devices and platforms. [Learn more about Provide Support](https://www.capterra.com/p/24848/Provide-Support-Live-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Chatfuel](https://www.capterra.com/p/181770/Chatfuel/) [4.3 (28)](https://www.capterra.com/p/181770/Chatfuel/reviews/) Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. [Learn more about Chatfuel](https://www.capterra.com/p/181770/Chatfuel/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## GoSquared](https://www.capterra.com/p/154150/GoSquared/) [4.9 (27)](https://www.capterra.com/p/154150/GoSquared/reviews/) Award-winning software to understand and engage with your customers.  [Learn more about GoSquared](https://www.capterra.com/p/154150/GoSquared/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Helpwise](https://www.capterra.com/p/197123/Helpwise/) [4.7 (27)](https://www.capterra.com/p/197123/Helpwise/reviews/) Helpwise is a Shared Inbox for your Live Chat, Team Email, SMS, WhatsApp, Social Media accounts & many other channels. [Learn more about Helpwise](https://www.capterra.com/p/197123/Helpwise/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Callbridge](https://www.capterra.com/p/189929/Callbridge/) [4.5 (26)](https://www.capterra.com/p/189929/Callbridge/reviews/) Callbridge empowers virtual collaboration with high-quality video and audio capabilities, from any device, anywhere in the world. [Learn more about Callbridge](https://www.capterra.com/p/189929/Callbridge/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Trengo](https://www.capterra.com/p/177967/Trengo/) [4.1 (26)](https://www.capterra.com/p/177967/Trengo/reviews/) The customer service software unifies all messaging channels into one single view. Make customer communication easy. [Learn more about Trengo](https://www.capterra.com/p/177967/Trengo/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## TourOpp GO](https://www.capterra.com/p/250293/TourOpp-GO/) [4.8 (25)](https://www.capterra.com/p/250293/TourOpp-GO/reviews/) TourOpp automates the communication between travelers and tour operators, via SMS, resulting in more bookings, reviews, and referrals. [Learn more about TourOpp GO](https://www.capterra.com/p/250293/TourOpp-GO/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Engati](https://www.capterra.com/p/165384/Engati/) [4.0 (25)](https://www.capterra.com/p/165384/Engati/reviews/) Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. [Learn more about Engati](https://www.capterra.com/p/165384/Engati/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## 2Chat](https://www.capterra.com/p/10005537/2Chat/) [5.0 (23)](https://www.capterra.com/p/10005537/2Chat/reviews/) Unify cloud telephony & WhatsApp (WABA) in an AI multi-agent inbox. Features bulk campaigns, AI agents & MCP APIs. [Learn more about 2Chat](https://www.capterra.com/p/10005537/2Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Boost.AI](https://www.capterra.com/p/184561/Boost-AI/) [4.8 (23)](https://www.capterra.com/p/184561/Boost-AI/reviews/) Deliver rapid responses to common queries with live chat automation software powered by conversational AI and no-code development.  [Learn more about Boost.AI](https://www.capterra.com/p/184561/Boost-AI/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Liberty Converse](https://www.capterra.com/p/197657/Liberty-Converse/) [4.8 (23)](https://www.capterra.com/p/197657/Liberty-Converse/reviews/) Liberty Converse CX includes next-gen AI-assisted live chat, enabling superior customer and employee engagement with fast resolution. [Learn more about Liberty Converse](https://www.capterra.com/p/197657/Liberty-Converse/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## hello24.ai](https://www.capterra.com/p/265016/hello24ai/) [4.7 (22)](https://www.capterra.com/p/265016/hello24ai/reviews/) hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. [Learn more about hello24.ai](https://www.capterra.com/p/265016/hello24ai/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Arena](https://www.capterra.com/p/186809/Arena/) [4.5 (22)](https://www.capterra.com/p/186809/Arena/reviews/) Build relationships, monitor chat rooms, and add calls to action with Arena Live Chat. Add polls, Q&As, and directly message users. [Learn more about Arena](https://www.capterra.com/p/186809/Arena/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## iAdvize](https://www.capterra.com/p/149186/iAdvize/) [4.2 (22)](https://www.capterra.com/p/149186/iAdvize/reviews/) iAdvize Copilot™ offers AI-powered live chat to empower agent productivity & customer interactions, positively impacting your business. [Learn more about iAdvize](https://www.capterra.com/p/149186/iAdvize/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## eBanqo](https://www.capterra.com/p/233497/eBanqo/) [4.2 (22)](https://www.capterra.com/p/233497/eBanqo/#reviews) A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. [Learn more about eBanqo](https://www.capterra.com/p/233497/eBanqo/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Replyco](https://www.capterra.com/p/204918/Replyco/) [4.7 (21)](https://www.capterra.com/p/204918/Replyco/reviews/) Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces. [Learn more about Replyco](https://www.capterra.com/p/204918/Replyco/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## charles](https://www.capterra.com/p/229087/Charles/) [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. [Learn more about charles](https://www.capterra.com/p/229087/Charles/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## ClickDesk](https://www.capterra.com/p/125631/ClickDesk/) [3.4 (21)](https://www.capterra.com/p/125631/ClickDesk/reviews/) Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more. [Learn more about ClickDesk](https://www.capterra.com/p/125631/ClickDesk/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Acquire](https://www.capterra.com/p/146821/Acquire/) [5.0 (20)](https://www.capterra.com/p/146821/Acquire/reviews/) Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. [Learn more about Acquire](https://www.capterra.com/p/146821/Acquire/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Officetree](https://www.capterra.com/p/191795/Officetree/) [4.3 (20)](https://www.capterra.com/p/191795/Officetree/reviews/) Cloud-based suite of integrated applications that enables businesses with CRM, invoicing, help desk, accounting, and more. [Learn more about Officetree](https://www.capterra.com/p/191795/Officetree/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Chatwee Social Chat Widget](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/) [4.3 (20)](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/reviews/) Live chat app facilitating real-time interaction between members of online communities and virtual event goers. [Learn more about Chatwee Social Chat Widget](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## InteliWISE Live Chat](https://www.capterra.com/p/149893/Live-Chat/) [4.2 (20)](https://www.capterra.com/p/149893/Live-Chat/reviews/) Live chat solution that enables businesses to send welcome messages, invites, and more to clients on a white-label interface. [Learn more about InteliWISE Live Chat](https://www.capterra.com/p/149893/Live-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Lime Talk](https://www.capterra.com/p/153636/Lime-Talk/) [4.8 (19)](https://www.capterra.com/p/153636/Lime-Talk/reviews/) Simple and intuitive online chat for websites and e-shops. Smart features at a great price. [Learn more about Lime Talk](https://www.capterra.com/p/153636/Lime-Talk/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/) [4.5 (19)](https://www.capterra.com/p/122234/HappyFox-Chat/reviews/) Powerful live chat software built for super fast customer support. [Learn more about HappyFox Chat](https://www.capterra.com/p/122234/HappyFox-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Atom](https://www.capterra.com/p/202763/Atom/) [4.3 (19)](https://www.capterra.com/p/202763/Atom/reviews/) We integrate all digital channels on our platform and simplify the visibility and traceability of customer service and sales [Learn more about Atom](https://www.capterra.com/p/202763/Atom/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Eloquant](https://www.capterra.com/p/240171/Eloquant/) [4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/) All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## inconnect](https://www.capterra.com/p/164772/OmniChannel/) [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Re:plain](https://www.capterra.com/p/172768/Re-plain/) [4.9 (18)](https://www.capterra.com/p/172768/Re-plain/reviews/) The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. [Learn more about Re:plain](https://www.capterra.com/p/172768/Re-plain/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## BirdSeed](https://www.capterra.com/p/161106/BirdSeed/) [4.7 (18)](https://www.capterra.com/p/161106/BirdSeed/reviews/) All-In-One FREE Website Engagement Tool - 12 Tools Built Into 1 Button [Learn more about BirdSeed](https://www.capterra.com/p/161106/BirdSeed/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Applozic](https://www.capterra.com/p/149734/Applozic/) [3.9 (18)](https://www.capterra.com/p/149734/Applozic/reviews/) Applozic powers real time messaging across any device, any platform & anywhere in the world with easy to integrate mobile native SDK [Learn more about Applozic](https://www.capterra.com/p/149734/Applozic/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Amio](https://www.capterra.com/p/183845/Amio/) [4.9 (17)](https://www.capterra.com/p/183845/Amio/reviews/) Amio helps you create AI chatbots for your e-shop. [Learn more about Amio](https://www.capterra.com/p/183845/Amio/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## ZoomInfo Chat](https://www.capterra.com/p/238846/Insent-ai/) [4.9 (17)](https://www.capterra.com/p/238846/Insent-ai/reviews/) Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visit [Learn more about ZoomInfo Chat](https://www.capterra.com/p/238846/Insent-ai/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Korra](https://www.capterra.com/p/238942/Korra/) [4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/) Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. [Learn more about Korra](https://www.capterra.com/p/238942/Korra/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/) [4.7 (17)](https://www.capterra.com/p/207596/ZyraTalk/reviews/) ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. [Learn more about ZyraTalk](https://www.capterra.com/p/207596/ZyraTalk/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Next4biz CSM](https://www.capterra.com/p/134078/Mi4biz/) [4.7 (17)](https://www.capterra.com/p/134078/Mi4biz/reviews/) Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities. [Learn more about Next4biz CSM](https://www.capterra.com/p/134078/Mi4biz/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## Heyday](https://www.capterra.com/p/177804/Heyday-ai/) [4.6 (17)](https://www.capterra.com/p/177804/Heyday-ai/reviews/) The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. [Learn more about Heyday](https://www.capterra.com/p/177804/Heyday-ai/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## ICE Click-to-Chat](https://www.capterra.com/p/142506/ICE-Chat/) [4.8 (16)](https://www.capterra.com/p/142506/ICE-Chat/reviews/) ICE Chat is a feature filled solution to meet the standard needs covering all the operational aspects while having a rich web based GUI [Learn more about ICE Click-to-Chat](https://www.capterra.com/p/142506/ICE-Chat/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## IntelliTicks](https://www.capterra.com/p/181707/IntelliTicks/) [4.6 (16)](https://www.capterra.com/p/181707/IntelliTicks/reviews/) AI-powered Live Chat Platform to generate 2X more leads using personalized conversations with a human fallback option. [Learn more about IntelliTicks](https://www.capterra.com/p/181707/IntelliTicks/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## PHP Live!](https://www.capterra.com/p/127115/PHP-Live/) [4.6 (16)](https://www.capterra.com/p/127115/PHP-Live/reviews/) PHP Live! is a PHP and MySQL powered live chat solution for websites. [Learn more about PHP Live!](https://www.capterra.com/p/127115/PHP-Live/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History [## HelloBox](https://www.capterra.com/p/173571/HelloBox/) [4.3 (16)](https://www.capterra.com/p/173571/HelloBox/reviews/) All your socials in one omni-channel contact widget. Available channels: WhatsApp Facebook Messenger Twitter DM & more.. [Learn more about HelloBox](https://www.capterra.com/p/173571/HelloBox/) Live Chat features reviewers most value Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Support Ticket Management Transcripts/Chat History Page 4 of 12 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (551) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Autoresponders Canned Responses Chat/Messaging Customizable Branding File Sharing Generative AI Geotargeting Mobile Access Multi-Channel Communication Offline Form Proactive Chat Real-time Consumer-facing Chat Real-Time Notifications Reporting/Analytics Screen Sharing Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Online CRM Software](https://www.capterra.com/online-crm-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Remote Work Software](https://www.capterra.com/remote-work-software/)[Contact Center Software](https://www.capterra.com/contact-center-software/) I'm looking for Live Chat Software that is: [Free](https://www.capterra.com/live-chat-software/s/free/)[For iPhone](https://www.capterra.com/live-chat-software/s/iphone/)