LiveAgent vs PHP Live!

Awards

Starting Price

$15.00/month/user

$9.00/month/user

Best For

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.

Small to mid-size businesses who are looking for simple and intuitive live chat solution with plethora of live chat features.

Rating


4.7 / 5
(716)
Read All Reviews

4.7 / 5
(9)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.5 / 5


  • "We love LiveAgent for the overall ease of use, interaction with our customers and great support."

  • "The live agents that actually help you. Customer service is epic and so friendly and the software is amazing and very easy to use."


4.8 / 5


Customer Support


4.7 / 5


  • "I am very pleased with LiveAgent and would recommend it to other busy businessowners who need a place to deal with customer support."

  • "We have solved our customer service issues with Liveagent, it's a great solution."


4.6 / 5


Features & Functionality


4.5 / 5


  • "I enjoyed the friendly user interface and ease of access."

  • "Live chat is also good for quick questions. It will definitely improve your customer service."


4.4 / 5


Value for Money


4.6 / 5


  • "Ease of use and training, layout of agent panel, ease of set-up and ease of making changes and price."

  • "Easy to use, postpone ticket feature, inbuilt live chat, customisable for multi brands, reports, value for money."


4.7 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 142696 thumb
View 3 screenshots 148482 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LiveAgent vs PHP Live!

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