LiveAgent vs TextUs

Awards

Starting Price

$15.00/month/user

$500.00/month

Best For

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.

Staffing and Recruiting HR Financial Services Healthcare Inside Sales SaaS Financial Services Property Management Higher Education Non-profits

Rating


4.7 / 5
(712)
Read All Reviews

4.8 / 5
(74)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.8 / 5

Customer Support


4.7 / 5

4.8 / 5

Features & Functionality


4.5 / 5

4.6 / 5

Value for Money


4.6 / 5

4.9 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • close Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking

Screenshots

View 5 screenshots 142696 thumb
View 4 screenshots 78287 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveAgent vs TextUs

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