Comm100 Live Chat vs Crisp

Awards

Starting Price

$29.00/month/user

$25.00/month

Best For

Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.

100,000+ companies are using Crisp to talk with their customers, increase conversion and customer satisfaction.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.7 / 5
(94)
Read All Reviews

4.5 / 5
(54)
Read All Reviews

Ease of Use


4.7 / 5


  • "Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers."

  • "The reporting is very easy to use. We have several employees that use the product and all of them love the program."


4.5 / 5


Customer Support


4.6 / 5


  • "A better way to offer the best Customer Service."

  • "Works great, has opened a whole new aspect of quick customer service for us."


4.5 / 5


  • "The built in helpdesk is great. The bot, while still a little bit buggy for more complicated things, is immensely helpful."

  • "So easy to use and way more affordable than other chat support solutions."

Features & Functionality


4.5 / 5


  • "User friendly , variety of options - great opportunity for customization and adjustment to your company's needs."

  • "Ease of setup and customization was great in getting everything going."


4.5 / 5


  • "I love the interface for this app and the fact that they offer a free plan."

  • "Allows us to reply quickly, in many cases, instantly. They just need to fix never-ending conversations, and I'll be 100% happy."

Value for Money


4.5 / 5



4.6 / 5


  • "Overall, the onboarding was simple, the pricing was great and the feature set is unmatched at this price point."

  • "I prefer it much over Intercom's bot and Drift's bot. This is the best option out there, especially for the money."

Product Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 113999 thumb
View 5 screenshots 160601 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Comm100 Live Chat vs Crisp

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Crisp vs Comm100 Live Chat