Comm100 Live Chat vs Customerly

Awards

Starting Price

$29.00/month/user

$24.00/month

Best For

Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.

Customerly helps 7000+ worldwide companies to acquire, automate and retain customers. SaaS Owners, Web Agencies, Marketers & Local Business uses Customerly every day.

Rating


4.7 / 5
(94)
Read All Reviews

4.6 / 5
(30)
Read All Reviews

Ideal number of Users

1 - 1000+

100 - 1000+

Ease of Use


4.7 / 5


  • "Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers."

  • "The reporting is very easy to use. We have several employees that use the product and all of them love the program."


4.6 / 5


Customer Support


4.6 / 5


  • "A better way to offer the best Customer Service."

  • "Works great, has opened a whole new aspect of quick customer service for us."


4.4 / 5


Features & Functionality


4.5 / 5


  • "User friendly , variety of options - great opportunity for customization and adjustment to your company's needs."

  • "Ease of setup and customization was great in getting everything going."


4.5 / 5


  • "Easy to create templates for Email Campaigns, the builder works smoothly. Deliverability of emails campaigns."

  • "I liked the quick operation of the indifference if it is a client or business consultant and the possibility to search for old conversations."

Value for Money


4.5 / 5



4.6 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • close Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 113999 thumb
View 3 screenshots 172509 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Comm100 Live Chat vs Customerly

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