Comm100 Live Chat vs Kayako

Best For

Who Uses This Software?

Organizations that need to solve problems and satisfy customers in the most efficient, cost-effective way possible.

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$29.00/month/user

$15.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 113999 thumb
View 5 screenshots 63439 thumb

Ratings

Overall


4.5 / 5
(68)

4 / 5
(144)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Kayako vs Comm100 Live Chat


Comm100 Live Chat vs Kayako

Best For

Who Uses This Software?

Organizations that need to solve problems and satisfy customers in the most efficient, cost-effective way possible.

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

$29.00/month/user

$15.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


4.5 / 5
(68)

4 / 5
(144)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Kayako vs Comm100 Live Chat