ClickDesk vs Tidio

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

We provide a communicator to a wide range of SMEs across the globe. Thousands of businesses use Tidio to communicate with their clients.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$9.99/month/user

$15.00/month/user

Free Trial

No Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
View 3 screenshots 134155 thumb

Ratings

Overall


3.5 / 5
(18)

4.5 / 5
(55)

Ease of Use


4 / 5

4.5 / 5

Customer Service


3.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Tidio vs ClickDesk


ClickDesk vs Tidio

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

We provide a communicator to a wide range of SMEs across the globe. Thousands of businesses use Tidio to communicate with their clients.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$9.99/month/user

$15.00/month/user

Free Trial

No Yes

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


3.5 / 5
(18)

4.5 / 5
(55)

Ease of Use


4 / 5

4.5 / 5

Customer Service


3.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Tidio vs ClickDesk