Olark vs Subiz

Awards

Starting Price

$17.00/month/user

$9.59/month/user

Best For

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

Our target audience are online business user, website owner, marketer, who're seeking to enhance their online sales and customer service performance and promote their websites.

Rating


4.6 / 5
(446)
Read All Reviews

5 / 5
(10)
Read All Reviews

Ideal number of Users

1000+

1000+

Ease of Use


4.7 / 5


  • "I love the shortcuts, the ease of use, and the ability to be able to communicate with website viewers."

  • "Ease of use, friendly help, transcripts are saved, reports are sensible."


5 / 5


Customer Support


4.6 / 5


  • "Awesome tool for customer support / feedback. Really easy to set up, affordable, well worth it."

  • "That being said, Customer Support is always helpful and friendly and the chat runs as it should most of the time."


5 / 5


Features & Functionality


4.3 / 5


  • "Their system is easy to implement, has very powerful customization features, great user support. We are very happy with Olark."

  • "We have a Wordpress site in place and integration with our site, along with customization to accommodate for branding, was super easy and quick."


5 / 5


Value for Money


4.4 / 5


  • "As a fairly lean customer support team, Olark is a perfect mixture of features and price."

  • "Pricing is genuine comparing to Olarks' competitors. Customer support is really high which makes users to look more into this application."


5 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 60385 thumb
View 5 screenshots 19795 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Olark vs Subiz

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