Olark vs SnapEngage

Best For

Who Uses This Software?

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

SnapEngage is a scalable live chat platform that allows sales and customer service teams to better engage, support, and convert their website visitors. We serve businesses across all verticals.

Target Customer Size (Users)

1000+

2 - 1000+

Pricing

Starting Price

$17.00/month/user

$16.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 60385 thumb
View 5 screenshots 144799 thumb

Ratings

Overall


4.5 / 5
(393)

4.5 / 5
(41)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SnapEngage vs Olark


Olark vs SnapEngage

Best For

Who Uses This Software?

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

SnapEngage is a scalable live chat platform that allows sales and customer service teams to better engage, support, and convert their website visitors. We serve businesses across all verticals.

Target Customer Size (Users)

1000+

2 - 1000+

Pricing

Starting Price

$17.00/month/user

$16.00/month/user

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Ratings

Overall


4.5 / 5
(393)

4.5 / 5
(41)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of SnapEngage vs Olark