Zendesk Chat vs Zoho Desk vs Olark

Awards

Starting Price

$14.00/month/user

$12.00/month

$17.00/month/user

Best For

Zendesk Chat has 4 plans that are suitable to businesses from SMBs to Enterprises.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Olark Live Chat is ideal for small- to mid-sized businesses in a wide range of markets, including retail, eCommerce, SaaS, education, and more.

Rating


4.5 / 5
(106)


4.5 / 5
(1556)


4.5 / 5
(429)

Ideal number of Users

1 - 1000+

1 - 1000+

1000+

Ease of Use


4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • close Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

Capterra screenshot placeholder
View 5 screenshots 153423 thumb
View 5 screenshots 60385 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Olark vs Zoho Desk vs Zendesk Chat

Zendesk Chat vs Zoho Desk vs Olark

Share

share Share Your Comparison of Olark vs Zoho Desk vs Zendesk Chat