Userlike vs hi.guru

Awards

Starting Price

$29.00/month

$9.00/month/user

Best For

More than 10,000 companies around the globe rely on Userlike to message their customers. From small and mid-sized companies to large market leaders like Lufthansa, BMW, Porsche and more.

Small, medium & enterprise-sized businesses who want to introduce a business messaging capability, either to reduce customer servicing costs or grow their business through better customer experience.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.6 / 5
(630)
Read All Reviews

4 / 5
(1)

Ease of Use


4.5 / 5


  • "I loved the ease of use on the website, the design and functionality of the website makes it a joy to use."

  • "Ease of use: I've got the whole thing up and running on my -Wordpress- site within 15 mins. Nice and slick interface."


4 / 5


Customer Support


4.6 / 5


  • "I like the customer support: speedy, friendly and competent. In addition, I like that there is a free-version available."

  • "I particularly will commend the selflessness of two reps of the Userlike support team , who have at times gone out of their way ,just to ensure we get the best experience using Userlike."


5 / 5


Features & Functionality


4.5 / 5


  • "The simplicity, myself and my team are not the best with computers, but the help-line chat option was so helpful. Great for another way for customers to be able to contact yourselves."

  • "I just absolutely love it. So easy and quick to set up."


4 / 5


Value for Money


4.4 / 5


  • "The Support seems to be competent and quick. Also what you get for your money is in comparison to other companies really good."

  • "Userlike is a easier software to use. They have very good prices."


5 / 5


Product Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 201701 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Userlike vs hi.guru

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hi.guru vs Userlike