Userlike vs Viafoura Community Building Suite

Awards

Starting Price

$29.00/month

Not provided by vendor

Best For

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Online Publishers, Local News, National News, OTT, Broadcasters, Lifestyle Sites, Product & Services Reviews.

Rating


4.6 / 5
(630)
Read All Reviews

4.8 / 5
(5)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "What we like best is the intuitive operation, the many setting options, the great designs and the uncomplicated handling of the chat."

  • "Ease of implementation, it is very user friendly."


4.8 / 5


Customer Support


4.7 / 5


  • "I like the look of the chat widget. Also, the customer support was great - very helpful and friendly."

  • "Great Software with Brilliant Customer Support."


5 / 5


Features & Functionality


4.5 / 5


  • "As they feel closer to you, you have a better conversion rate, and with its build-in features you'll have a great value for money."

  • "Easy layout and clear interface with specific sections. Integration with other colaborative tools like Glip and others."


4.6 / 5


Value for Money


4.4 / 5


  • "Very Easy to use and a perfect Implement in my website. Best and very fast costumer support."

  • "Easy, quick, sufficient, great addition to our business, multiple users can be added under one account, very fairly priced."


4 / 5


Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • close Canned Responses
  • check Customizable Branding
  • close Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • close Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 163708 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Userlike vs Viafoura Community Building Suite

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