Smartsupp live chat vs CareCall

Awards

Starting Price

$10.00/month/user

$10.00/month

Best For

Smartsupp is a popular live chat for e-commerce and small-mid size businesses. Start a personal conversation with your visitors and turn them into happy customers. <3

Carecoll serves as both a help desk and live chat for your website to engage with customers via live chat or offline.

Ideal number of Users

1 - 1000+

Not provided by vendor

Rating


4.7 / 5
(199)
Read All Reviews
(0)

Ease of Use


4.8 / 5


  • "The best feature of Smartsupp is the ease of use and placing it on my webpage."

  • "Reliable, easy to use, exactly fullfill all our needs of what would we except from chat app. Reasonable pricing for good features."



Customer Support


4.6 / 5


  • "I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better."

  • "I can recommend smartsapp for everyone who want to improve customer service."



Features & Functionality


4.4 / 5


  • "Since you put the new interface, it is really easier to communicate. Super easy to set up on Magento."

  • "I really like the simplicity of the Smartsupp."



Value for Money


4.6 / 5


  • "Excellent value for money as you get many features in one."

  • "Easy of use, high quality, low price, android app, web app."



Product Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Screenshots

View 4 screenshots 194948 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Smartsupp live chat vs CareCall

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CareCall vs Smartsupp live chat