Salesforce Service Cloud vs Userlike

Awards

Starting Price

$25.00/month/user

$29.00/month

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

Online shops, software vendors, online service providers (e.g. financial). Live chat works great for all online businesses selling complex products or services over their website.

Rating


4.5 / 5
(446)
Read All Reviews

4.5 / 5
(628)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • close Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 27720 thumb
View 5 screenshots 163708 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Service Cloud vs Userlike

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