Smartsupp live chat vs SnapEngage

Awards

Starting Price

$10.00/month/user

$16.00/month/user

Best For

Smartsupp is a popular live chat for e-commerce and small-mid size businesses. Start a personal conversation with your visitors and turn them into happy customers. <3

SnapEngage is a scalable live chat platform that allows sales and customer service teams to better engage, support, and convert their website visitors. We serve businesses across all verticals.

Rating


4.7 / 5
(180)
Read All Reviews

4.6 / 5
(106)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.8 / 5

4.6 / 5

Customer Support


4.7 / 5

4.6 / 5

Features & Functionality


4.4 / 5

4.4 / 5

Value for Money


4.6 / 5

4.5 / 5

Product Features

  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • close Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking
  • check Canned Responses
  • check Customizable Branding
  • check Geo Targeting
  • check Offline Form
  • check Proactive Chat
  • check Screen Sharing
  • check Third Party Integration
  • check Transfers/Routing
  • check Website Visitor Tracking

Screenshots

View 4 screenshots 194948 thumb
View 5 screenshots 144799 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Smartsupp live chat vs SnapEngage

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